DOs and DON’Ts

Do be patient.

Do not pay money direct to the person selling the property.   This will cause complications with regard to your mortgage.

Don’t hand the keys over for your house unless we say it is safe to do so.

Don’t try to arrange a completion date without confirmation from us that we are in a position to proceed.

Do give us at least 10 working days notice of a proposed completion date. Failure to do so incurs additional work which we reserve the right to charge a minimum of £50. + VAT per property.

If you are in rented accommodation do not give notice to quit to your landlord unless we have stated it is safe to do so – otherwise YOU may be making yourself homeless.

Do contact the seller of the property to discuss keys, telephone numbers, burglar alarm codes, gas suppliers, electricity suppliers.

Do read all of your mortgage offer and ensure that you have complied with all requirements.

If you are buying do arrange for your buildings insurance to commence on exchange of contracts.  We are often required to supply buildings insurance details to your lender prior to completion. Therefore ensure that these meet all the requirements of your lender and supply this information to us at least two weeks prior to completion, otherwise delays may occur.

If you are selling ensure your buildings insurance remains in force up to and including the date of completion.